Terms and Conditions of www.kosmosheritagetraders.com
These terms of use apply generally to all users of this website, unless otherwise stated.
These conditions may apply to specific scenarios and are highlighted within the document when they do. Users confirm that they meet the following requirements by using the Website www.kosmosheritagetraders.com. The Users are not restricted by their status as consumers or business users;
Conditions of us
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Kosmos Heritage Traders Pvt Ltd only grants use and access of this website, its products, and its services to those who have accepted its terms.
Privacy policy
Please read our privacy policy Terms and Conditions regarding our use of user data before continuing to use our website. By doing so, you will gain a better understanding of our business practices.
Age restriction
You must be at least 10(ten) years of age before you can use this website. By using this website, you warrant that you are at least 10 years of age and you may legally adhere to this Agreement. Kosmos Heritage Traders Pvt Ltd assumes no responsibility for liabilities related to age misrepresentation.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of Kosmos Heritage Traders Pvt Ltd, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Kosmos Heritage Traders Pvt Ltd intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant Kosmos Heritage Traders Pvt Ltd a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. If you have intellectual property issues, you should contact the company for a resolution.
A User may download, copy, and/or share content available on this Website solely for their own personal and non-commercial use, provided that the copyright attributions and all other attributions requested by the Owner are correctly implemented. Some photos and content of this website may use and refer to other websites, for those are completely accessible for those respective people not for us. Those are only used only as reference. For any concern please contact us directly.
User accounts
You might be required to register with us and provide personal information as a user of our website. It is your responsibility to make sure that this information is accurate and to keep your personal identification information safe and secure. Additionally, you bear responsibility for any actions taken using your password or account. Please notify us right away if you believe there may be a problem with the security of your online account so we can take the appropriate action.
At our sole discretion, we have the right to delete or alter material, cancel orders, and terminate accounts. It is the user’s responsibility to safeguard and keep their login details private. Because of this, Users must also select passwords that adhere to the strictest security requirements allowed by this Website.
Access to external resources
Users may be able to access outside resources offered by third parties via this website. Users understand and agree that the Owner is not liable for the availability or content of these resources because the Owner has no control over them.
The terms and conditions of each of these third parties, or, in the absence of those, the applicable statutory law, determine the conditions that apply to any resources provided by third parties, including those that may apply to any potential grant of rights in content.
Acceptable use
The use of this website and the services is restricted to what is permitted by these terms, applicable law, and the purposes for which they are offered.
It is the users’ sole responsibility to ensure that their use of this website and/or the service does not infringe upon any laws, rules, or rights of third parties.
Consequently, whenever Users engage in or are suspected of engaging in any of the following activities, the Owner reserves the right to take any appropriate action to protect its legitimate interests, including but not limited to blocking Users from accessing this Website or the Service, terminating contracts, and reporting any misconduct through this Website or the Service to the appropriate authorities – such as judicial or administrative authorities.
Violate laws, regulations and/or these Terms; infringe any third-party rights; considerably impair the Owner’s legitimate interests; Offend the Owner or any third party.
Account termination
Anytime they want to stop using the Service, users can do the following to close their account:
By directly contacting the Owner at the contact details provided in this document.
Account suspension and deletion
Anytime and without prior notice, the Owner retains the right to suspend or terminate User accounts that it believes to be offensive, inappropriate, or in breach of these Terms.
Users shall not be entitled to any claims for reimbursement, damages, or compensation upon the suspension or deletion of their accounts.
The user is still responsible for paying all applicable fees and prices even in cases where their account is suspended or deleted for reasons that are directly related to them.
Applicable law
By using this website, you acknowledge that Kosmos Heritage Traders Pvt Ltd, its business partners, and associates may resolve any disputes arising between you and them under the laws of India, without reference to the principles of conflict of laws. This includes these terms and conditions.
Content on this Website
All content on this website, unless otherwise noted or readily identifiable, is the property of the Owner or its licensors.
The owner makes every attempt to guarantee that none of the content on this website violates any applicable laws or the rights of third parties. Still, it might not always be feasible to get that kind of outcome.
Users are kindly requested to report any related complaints using the contact information provided in this document, without affecting their ability to enforce their legal rights in such cases.
Paid Products
As part of the Service, this Website offers certain Products that are provided in exchange for payment.
The terms and conditions that apply to the purchase of these Products are outlined in the sections of this website that are specifically dedicated to them as well as below.
Product description
The relevant sections of this website contain information about prices, product descriptions, and availability, all of which are subject to change at any time.
Although the Products on this website are presented with the highest level of technical accuracy, any representation made on this website, including graphic material, images, colors, and sounds, is for reference only and does not imply any warranty regarding the features of the purchased product.
When making a purchase, the features of the selected Product will be described.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Purchasing process
The purchasing process includes all actions performed, from selecting a product to submitting an order.
The purchasing process includes these steps:
Users need to confirm their purchase selection and select the desired Product. Users may place the order by submitting it after reviewing the details shown in the purchase selection.
Order submission
When the User submits an order, the following applies:
Order submission establishes the end of the contract, thereby imposing obligations on the User to pay the price, taxes, and any additional fees and costs that may apply, as stated on the order page.
The order submission creates an obligation for the User to cooperate if the purchased Product needs an action from the User, such as the provision of personal information or data, specifications, or special wishes.
Upon submission of the order, Users will receive a receipt confirming that the order has been received.
All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.
Prices
Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.
Prices on this Website are displayed:
Either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.
Methods of payment
During the purchase process, details about accepted payment methods are provided.
Certain payment options might only be accessible with extra terms or costs. In these situations, the relevant section of this website has information.
Every payment is handled separately by services provided by third parties. As a result, this website does not gather any payment information, including credit card numbers; rather, it only gets notified when a payment has been successfully made.
The Owner shall not be obligated to fulfill the purchase order in the event that a payment via the available methods fails or is rejected by the payment service provider. The Owner retains the right to hold the User liable for any associated costs or damages in the event that a payment fails or is rejected.
Authorization for future PayPal payment
In the event that Users approve the PayPal feature that permits additional purchases, this website will retain a unique code associated with Users’ PayPal accounts. This will give this website permission to handle payments automatically for subsequent purchases or reoccurring installments of previous purchases.
This consent may be withdrawn at any moment by getting in touch with the Owner or modifying the PayPal user settings.
Retention of usage rights
Users do not acquire any rights to use the purchased Product until the total purchase price is received by the Owner.
Delivery
Performance of services
The purchased service shall be performed or made available within the timeframe specified on this Website or as communicated before the order submission.
Contract duration
Subscriptions
Subscriptions allow Users to receive a Product continuously or regularly over time. Details regarding the type of subscription and termination are outlined below.
Open-ended subscriptions
Paid subscriptions begin on the day the payment is received by the Owner.
In order to maintain subscriptions, Users must pay the required recurring fee in a timely manner. Failure to do so may cause service interruptions.
Termination of open-ended subscriptions
Open-ended subscriptions may be terminated at any time by sending a clear and unambiguous termination notice to the Owner using the contact details provided in this document, or — if applicable — by using the corresponding controls inside this Application.
Terminations shall take effect 45 days after the notice of termination has been received by the Owner.
User rights
Right of withdrawal
The User may, for any reason and without justification, withdraw from the contract within the time frame listed below (usually 15 days), unless exceptions apply. In this section, users can find out more information regarding the withdrawal requirements.
Who the right of withdrawal applies to
Users who are European consumers are granted a statutory cancellation right under EU regulations, to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case, for any reason and without justification, unless any applicable exception is mentioned below.
Users that do not fit this qualification, cannot benefit from the rights described in this section.
Exercising the right of withdrawal
To exercise their right of withdrawal, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract.
In order to achieve this, Users can utilize the sample withdrawal form found in this document’s “definitions” section. However, users may communicate their desire to withdraw from the agreement at any time by clearly stating so in any other appropriate manner. Users must send the withdrawal notice before the withdrawal period expires in order to meet the deadline within which they can exercise such right.
When does the withdrawal period expire?
Regarding the purchase of a service, the withdrawal period expires 14 days after the day that the contract is entered into, unless the User has waived the withdrawal right.
Effects of withdrawal
Users who properly terminate a contract will receive full reimbursement from the Owner for all monies paid to the Owner, including any applicable delivery costs.
All extra expenses incurred as a result of selecting a delivery option other than the Owner’s least expensive standard delivery option, however, will not be covered.
In any case, the reimbursement must be made within 14 days of the Owner being notified of the User’s decision to terminate the contract, and it must be done without undue delay. Refunds will be issued using the same payment method that was used to complete the original transaction, unless the user and the provider agree otherwise. In any case, the reimbursement will not result in any expenses or fees for the User.
On the purchase of services
Where a User exercises the right of withdrawal after having requested that the service be performed before the withdrawal period expires, the User shall pay to the Owner an amount which is in proportion to the part of service provided.
Such payment shall be calculated based on the fee contractually agreed upon, and be proportional to the part of service provided until the time the User withdraws, compared with the full coverage of the contract.
Guarantees
Money-back-guarantee for services
Without prejudice to any applicable statutory rights, the Owner grants Users the right to cancel the purchase of a service they are unsatisfied with, and obtain a refund, within 15 days from the day on which the contract was entered into.
The Owner shall refund the price of the Product purchased using the same payment method as the original transaction.
In order to make use of this right, Users must send an unambiguous notice to the Owner. While a motivation is not required, Users are kindly asked to specify the reason why they are claiming the money-back-guarantee.
Upon receipt of such notice, the Owner will verify that all conditions applicable to the money-back-guarantee are fulfilled and, if so, refund the purchase price. In this case, Users will no longer have access to the purchased service.
Common provisions
No Waiver
The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
Service interruption
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw Personal Data or information and will respect Users’ rights relating to continued product use and/or compensation, as provided for by applicable law.
Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts etc.).
Service reselling
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling programme.
Privacy policy
To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website.
Changes to these Terms
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User from the date communicated to Users onwards.
The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.
The applicable previous version will govern the relationship prior to the User’s acceptance. The User can obtain any previous version from the Owner.
If legally required, the Owner will notify Users in advance of when the modified Terms will take effect.
Assignment of contract
Taking into consideration the User’s legitimate interests, the Owner reserves the right to transfer, assign, novate, or subcontract any or all rights or obligations under these Terms. The provisions pertaining to modifications to these terms will be applicable.
Without the Owner’s express consent, users are not permitted to assign or transfer in any manner any of their rights or obligations under these Terms.
Contacts
All communications relating to the use of this Website must be sent using the contact information stated in this document.
Severability
Any provision of these Terms that is determined by applicable law to be invalid or unenforceable will not affect the validity of the remaining provisions, which will remain in full force and effect.
Disputes
Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court Tamilnadu, India and you consent to exclusive jurisdiction and venue of such courts.
Dispute resolution
Amicable dispute resolution
Users may bring any disputes to the Owner who will try to resolve them amicably.
Users are encouraged to contact the Owner using the information provided in this document in the event of any dispute pertaining to the use of this Website or the Service, although their right to pursue legal action will always be unaffected.
The Owner’s email address is provided in this document. The User may send the complaint to this address, along with a brief description and, if relevant, the specifics of the related order, purchase, or account.
Within 21 days of receiving the complaint, the Owner will handle it without undue delay.
Governing law
These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.
Prevalence of national law
Notwithstanding the foregoing, higher standards for consumer protection will take precedence if they are stipulated in the User’s home country’s legislation.
Venue of jurisdiction
As stated in the pertinent section of this document, the courts of the location where the Owner is based have exclusive jurisdiction to resolve any dispute arising from or related to these Terms.
Indemnification
You consent to defend Kosmos Heritage Traders Pvt Ltd and its affiliates from any legal claims and demands resulting from your use or mishandling of our services, and to hold Kosmos Heritage Traders Pvt Ltd harmless. We retain the right to choose our own legal representation.
Limitation on liability
Kosmos Heritage Traders Pvt Ltd is not liable for any damages that may occur to you as a result of your misuse of our website.
Kosmos Heritage Traders Pvt Ltd reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Kosmos Heritage Traders Pvt Ltd and the user, and this supersedes and replaces all prior agreements regarding the use of this website.